Addressing VOIP Consumer Concerns
There have been many articles recently published concerning the computability issues of VOIP phone systems and home security systems. Many security system companies are working with VOIP manufacturers and service providers to resolve possible computability and prevent disruption of service. This article intends to address some of the concerns that many consumers have about integrating their home security system with VOIP technology. Primarily, most security systems communicate with monitoring centers through an analog phone line. When there is an emergency and the alarm is triggered, the security system then takes total control of the analog phone line and sends it's emergency signal. With popper installation of your home security system, the security system will always send its signal no matter if the home telephone is being used or not. An issue most consumers have regarding VOIP alarm systems is that if there is a loss of power or network outages, the emergency signal may not be received by the security monitoring service. Home security service provides are always trying to provide the best monitoring services to their customers and have adapted different VOIP system policies for consumer usage. For example, many security companies require that their customers have an additional regular telephone service, have a cellular communications service, and a VOIP phone service that is on Manged Facility Voice Network provider (MFVN). These policies are from one security company and may very depending on the provider you are with. No matter which security company you are with, you should always have a backup phone line just in case the VOIP line is not working. If you are considering adding a VOIP security system to your home, it is always a good idea to call your home security service provider to learn more about how VOIP works with your existing system. By following emergency back up guidelines and checking to make sure your system is being monitored, you can avoid many of the service disruption issues with VOIP security systems. |
